toram Platform Privacy Notice
This page describes what we collect when you use toram and how we keep that data protected. We at toram collect personal information to verify your identity, process your payments, and deliver our services (football markets, live-dealer tables, slot games, esports, arcade games). Our commitment is to handle your data transparently and securely.
We collect information directly from you (email, phone, ID documents, address proof) and indirectly through your use of toram (login times, device type, IP address, betting history). We use this data to comply with anti-fraud regulations, process withdrawals, and improve our platform. We do not sell your data to third parties. We share data only with payment processors, identity-verification vendors, and legal authorities when required by law.
Our services are available only where local law permits. Users are responsible for verifying that their access and use of toram comply with their own jurisdiction's law.
What data we collect on toram
Account registration: We collect your email address, phone number, and a password you create. We use these to authenticate your account and send you important notifications about your toram account, withdrawals, and security alerts.
Identity verification: We require a photo of your national ID (KTP, passport, or driver's license) and a recent address document (utility bill, bank statement, or government letter). We use these to verify your identity and comply with anti-money-laundering (AML) regulations. We store these documents securely and do not share them with third parties except where required by law.
Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account (mobile banking, local payment, online payment, e-wallet), we collect transaction records showing the amount, date, and payment method. We do not store your wallet credentials or bank account numbers; payment processors handle those securely.
Betting and gaming history: We record every wager you place on Liga 1, Piala AFF, Champions League, live-dealer tables, slot games, esports, and arcade games. This includes the amount staked, the outcome, and the timestamp. We use this data to settle bets, detect fraud, and comply with regulatory audits.
Technical data: We collect your IP address, device type (mobile, desktop, tablet), browser type, and login times. We use this to detect unauthorized access, prevent fraud, and improve our platform's performance. We may also collect cookies to remember your preferences and keep you logged in.
How we use your data on toram
Service delivery: We use your data to operate toram—processing deposits, settling bets, handling withdrawals, and providing customer support. Without this data, we cannot deliver our platform.
Compliance and fraud prevention: We use your identity documents, IP address, and betting patterns to detect fraud, money laundering, and account takeover attempts. We may flag suspicious activity and request additional verification before processing a withdrawal.
Legal obligations: We may disclose your data to government authorities, tax agencies, or law enforcement if required by law. We do not voluntarily share your data with authorities; we respond only to valid legal requests.
Platform improvement: We analyze aggregated, anonymized data (e.g., which games are popular, which payment methods are used most) to improve toram. We do not use your personal data for marketing or profiling without your consent.
Third-party processors and data sharing on toram
Payment processors: We share transaction data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them.
Identity verification vendors: We use third-party services to verify your ID documents and address. These vendors process your documents securely and delete them after verification is complete.
Hosting and infrastructure: Our servers may be located outside Indonesia. Your data may be transferred to and stored in other jurisdictions. We use encryption and security protocols to protect your data in transit and at rest.
Legal and regulatory: We may share your data with financial regulators, tax authorities, or law enforcement in response to valid legal requests. We do not share your data with marketing companies, data brokers, or other third parties for commercial purposes.
Your rights on toram
- You can request a copy of your personal data held by toram.
- You can request correction of inaccurate data (e.g., if your address is wrong).
- You can request deletion of your data after your account is closed, subject to legal retention requirements.
- You can withdraw consent for non-essential data processing (e.g., cookies for analytics).
- You can contact our support team to exercise these rights.
Cookies and tracking on toram
We use cookies to keep you logged into toram, remember your preferences, and track your activity on our platform. Cookies are small text files stored on your device. We use two types: essential cookies (required for toram to function) and analytics cookies (to understand how you use toram).
Essential cookies are necessary and cannot be disabled. Analytics cookies are optional; you can disable them in your browser settings without affecting toram's core functionality. We do not use cookies to track you across other websites.
Third-party payment processors (DANA, e-wallet, mobile banking, etc.) may also set cookies on your device when you deposit. We do not control these cookies; review their privacy policies for details.
Security and data protection on toram
We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Your password is hashed and salted before storage; we do not store plain-text passwords. We implement access controls so only authorized staff can view your personal data.
We conduct regular security audits and penetration testing to identify vulnerabilities. We maintain incident-response procedures; if we detect a data breach, we notify affected users and relevant authorities as required by law.
However, no security system is perfect. We cannot guarantee absolute protection against all attacks. Users are responsible for keeping their password secure and logging out after each session, especially on shared devices.
Your privacy rights and contact information
You have the right to access, correct, and delete your personal data held by toram. To exercise these rights, contact our support team via email or in-app messaging. We will respond within 30 days of your request.
If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with your local data-protection authority. In Indonesia, you can contact the Office of the Deputy for Cyber Security and Coding (BSSN) or relevant provincial authorities.
We may update this privacy notice from time to time. We will notify you of material changes via email or in-app notification. Your continued use of toram after such changes constitutes your acceptance of the updated notice.
For privacy-related questions, contact our support team. We operate during standard business hours via email and in-app messaging. Users in Jakarta, Surabaya, Bandung, and Medan can reach us through the same channels. Our services are available only where local law permits.